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What should be done to protect a sensitive scalp during a relaxer treatment?

  1. Apply a protective base

  2. Use hot water

  3. Decrease the processing time

  4. Apply direct heat

The correct answer is: Apply a protective base

When getting a relaxer treatment, it is important to protect sensitive areas such as the scalp. Option A, applying a protective base, is the correct answer because it acts as a barrier between the scalp and the relaxer chemicals, preventing irritation. Option B, using hot water, can actually increase the irritation and should be avoided. Option C, decreasing the processing time, does not address the issue of protecting the scalp and may not allow enough time for the relaxer to effectively straighten the hair. Option D, applying direct heat, can also increase irritation on the scalp and should be avoided.